Conservative Financial’s Business Continuity Planning
CFS has developed a
Business Continuity Plan on how we will respond to events that significantly
disrupt our business. Since the
timing and impact of disasters and disruptions is unpredictable, we will have to
be flexible in responding to actual events as they occur.
With that in mind, we are providing you with this information on our
business continuity plan.
Contacting
Us – If after a significant business
disruption you cannot contact us as you usually do at 573-756-8971 or
1-800-748-7169 you should call our alternative number 573-756-4547 or go to our
web site at www.cfsfinancial.com.
If you cannot access us through either of those means, you should contact
our clearing firm, RBC Dain Correspondent Services, at 1-612-607-8386 for instructions on how it may
provide prompt access to your funds and securities or execute stock orders.
Our
Business Continuity Plan – We plan
to quickly recover and resume business operations after a significant business
disruption and respond by safeguarding our employees and property, making a
financial and operational assessment, protecting the firm’s books and records,
and allowing our customers to transact business.
In short, our business continuity plan is designed to permit our firm to
resume operations as quickly as possible, given the scope and severity of the
significant business disruption.
Our business
continuity plan addresses: data back up and recovery; all mission critical
systems; financial and operational assessments; alternative communications with
customers, employees, and regulators; alternate physical location of employees;
critical supplier, bank and counter-party impact; regulatory reporting; and
assuring our customers prompt access to their funds and securities if we are
unable to continue business.
Our clearing firm, RBC
Dain Correspondent Services, backs up our important records in a geographically separate area.
While every emergency situation poses unique problems based on external
factors, such as time of day and the severity of the disruption, we have been
advised by our clearing firm that its objective is to restore its own operations
and be able to complete existing transactions and accept new transactions and
payments within a reasonable time. Your
orders and requests for funds and securities could be delayed during this
period.
Varying
Disruptions – Significant business disruptions can vary in their scope, such as
only our firm, the city where we are located or the whole region.
Within each of these areas, the severity of the disruption can also vary
from minimal to severe. In a disruption to only our firm, we will transfer our
operations to a local site when needed and expect to resume business with a
couple days. In a disruption
affecting our business district, or region, we will transfer our operations to a
site outside of the affected area, and resume business within a week.
In either situation, we plan to continue in business, transfer operations
to our clearing firm if necessary, and notify you through our web site of our
customer emergency number. If the
significant business disruption is so severe that it prevents us from remaining
in business, we will assure our customer’s prompt access to their funds and
securities.
For
more information – If you have questions about our business continuity planning, you
can contact us at 573-756-8971.